In my last blog I spoke about setting yourself up with a solid team strategy, including identifying the specific skills that an opening manager must possess. In this blog I want to outline how to organize your team to develop training materials and a program to prepare your staff for a successful opening. Communication While […]
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Entries by Tom
Welcome to my first of what will hopefully be a steady supply of insightful, controversial and totally insane streams of consciousness about all things in the hotel and restaurant world. As someone that has been at the sharp end of the hospitality industry for 35 rewarding and on occasion painfully insane years, I have had […]